Useful tips
How to become an inspirational leader
Your company results and success depend how you are successful as a leader and if you are inspiring your employees to be productive. Below you will find main characteristics of an inspirational leader.
Telephone standards
Every incoming call is the potential client, that’s why it is very important to train your staff how to answer correctly.
8 steps to resolve conflict situations with guests
If you work in the field of hospitality and service, sometimes there may be conflict situations or complaints from guests and clients.
